Legal notice

Legal Notice and Disclaimer

This page provides general information about the sofayra Shopify store serving the U.S. market, including how to understand the content displayed here and how to contact us. It covers our store and product information, use of store content, and general limits on the information available through the site. For a question about an order or customer service, please contact us using the details at the bottom of this page.

Store and Product Information

sofayra primarily offers furniture. We make an effort to present product descriptions, images, dimensions, colors, and material information clearly and accurately. Online images and descriptions are intended to help you review a product, though its appearance on a screen may differ reasonably from how it appears in person. Display settings and viewing conditions can affect how colors and other details appear.

Please review the information shown on the relevant product page when considering an item. If a product detail is unclear, you may contact us for assistance before ordering. Information provided by customer service may help clarify the details of your inquiry. Product pages and related store information may change as listings are updated.

Prices and Shipping Information

Product prices include taxes. Other than shipping, there are no additional charges. Orders of $322 or more ship free; for orders below $322, shipping is $26. The stated shipping time is 7 to 9 business days. The details presented during checkout and in order communications provide relevant information for an individual order.

Orders and Customer Questions

If you have a question about an order, delivery, return, or refund, contact sofayra using the information at the bottom of this page. Include relevant order details and a clear description of your question so we can review the matter. Refund processing takes 3 to 5 days when a refund is issued.

Information on this page is general and does not determine the outcome of a specific order or customer request. Order-related questions are considered in light of the information available for that situation. Contacting us is the appropriate way to ask for help with a particular matter.

Use of Store Content

The sofayra name, brand elements, page text, images, product presentation, and other content displayed in the store are owned by sofayra or used for store purposes. You may view this material for personal reference while using the store. Do not copy, modify, republish, distribute, or use store content for commercial purposes without permission.

Responsible Use

Use the store in a lawful and considerate way. Do not use it to mislead others, engage in fraud, interfere with store operations, attempt unauthorized access, or misuse customer service. Automated scraping or activity that disrupts the store or its content is also inappropriate. We may take reasonable steps to protect the store and its users when misuse or interference occurs.

External Links and Services

A page may include a link to an external website or may use an external service as part of its operation. These destinations and services are managed independently of sofayra. Their content, availability, and handling of interactions are the responsibility of the relevant third party. Consider the information provided at an external destination before choosing to use it.

Availability and General Disclaimer

The store and its content are made available on an as-available basis. We work to keep store information useful and accurate, but pages may contain errors, may not always reflect the latest details, or may be temporarily unavailable. We do not promise that access will be uninterrupted or that every item of information will always be error-free.

To the extent permitted in the circumstances, sofayra is not responsible for indirect or incidental losses connected with use of the store or its content. This general statement does not replace a review of the facts of a particular question or order.

Updates to This Notice

The information on this page may be updated as the store or its content changes. A revised version applies when it is published here. Please refer to the version currently displayed when reviewing this notice.

Contact sofayra

For questions about store information, an item, an order, delivery, or customer service, contact sofayra using the details below.

  • Store: sofayra
  • Address: 唐古61-1ソレイユからこ305 磯城郡田原本町 奈良県 6360226
  • Email: shenbo2025@sofayra.com
  • Phone: +81 8019250958
  • Customer service hours: Monday–Friday, 9:00 AM–5:00 PM EST. Closed on weekends and U.S. public holidays.